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We don’t regard any complaint as a waste of time… Recently we had a taxpayer claiming a refund of R3… We receive various issues…

Adv. Eric Mkhawane, Office of the Tax Ombud

The Tax Ombud functions as a “check” on the authority of Sars.

It fights, for free, on behalf of taxpayers – and it’s winning.

(Also read: Tax ombud to probe Sars – yet again - after taxpayers complain)

According to Tax Ombud Judge Bernard Ngoepe, his office has assisted the 10 largest taxpayers in saving about R450 million.

In the year to 31 March, the Office of the Tax Ombud received 1945 complaints that fell into its mandate – with a whopping 99.79% success rate with Sars having to apply its suggestions.

(Also read: Tax Ombud fights Sars on your behalf - send a complaint, it's free)

The Money Show’s Bruce Whitfield interviewed Office of the Tax Ombud CEO Adv. Eric Mkhawane.

Listen to the interview in the audio below (and/or scroll down for more quotes from it).

We’ve seen six Ministers of Finance since the Office of the Tax Ombud has been established.

Adv. Eric Mkhawane, Office of the Tax Ombud

We have a sifting process. Not every complaint falls within our mandate.

Adv. Eric Mkhawane, Office of the Tax Ombud

Things are improving [at Sars]. They are more responsive…

Adv. Eric Mkhawane, Office of the Tax Ombud

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This article first appeared on 702 : Tax Ombud fights Sars for free on your behalf. It’s winning; 99.79% success rate

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