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…the bakkie had been in a smash… repaired by a non-authorised service provider… the warranty is now invalid…

Wendy Knowler, consumer journalist

It’s a free process [motor industry ombudsman] …

Wendy Knowler, consumer journalist

Sometimes used cars are advertised as having part of the manufacturer’s warranty and/or service plan still in place.

Used car buyers also have the option of buying an after-market maintenance plan to avoid nasty surprises.

Both options could lead to a false sense of security.

The Money Show’s Brue Whitfield interviewed consumer journalist Wendy Knowler.

Listen to the interview in the audio below (and scroll down for more quotes from it).

If you buy a car privately or on auction [it's voetstoots, or ‘as is’] …

Wendy Knowler, consumer journalist

It’s a dealership called Car World in Pretoria…

Wendy Knowler, consumer journalist

No one expects the consumer to have technical knowledge…

Wendy Knowler, consumer journalist

Crookery… in my game I don’t use such words. It doesn’t end well for me.

Wendy Knowler, consumer journalist

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This article first appeared on 702 : Buying a used car: Warranties, service plans, avoiding a false sense of security

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