1. If you are having trouble connecting to our audio stream, please check that you have the correct version of Windows Media Player installed on your system.
(You need version 7 or above of Windows Media Player installed on your computer).

2. Select the best speed for your connection to the Internet. For example, if you're connecting via a 56Kbps modem, go for the slow connections. If you're listening in through a high speed network (at the office for example) then choose the highest available.

Note: If you choose a speed above your capabilities, you will get broken-up audio and net congestion!

There will be a slight pause while you connect to our server but then you should receive Kfm loud and clear.

COMMON PROBLEMS:
No connection
The server may be busy or down. Please try again.

Sound breaks up
Congestion on the internet or too high a connection speed has been selected.

Only getting static
Email us, that's probably a server error.
webmaster@kfm.co.za

Still having problems?
Feel free to email the webmaster and we'll do our best to help! webmaster@kfm.co.za

Using Windows Media Player with firewalls
If you have problems receiving Windows Media streams, you may need to open additional ports in your firewall. This tutorial briefly describes how Windows Media interacts with firewalls and offers suggested firewall settings. Click here for the tutorial